Why should I install Hyatt eDeals?
Why should I download Hyatt eDeals, why not just send the deals in weekly emails?
What operating systems are compatible with the Hyatt eDeals application?
When is Hyatt eDeals going to be available for the Macintosh?
How long will it take to download the application?
How often does Hyatt eDeals application check for deals?
Does Hyatt eDeals consume a lot of my Internet bandwidth?
I noticed that Hyatt eDeals runs resident on my computer, how much CPU utilization does it use?
How do you temporarily turn off the Hyatt eDeals application without uninstalling it?
I installed Hyatt eDeals but I can't see the whole screen. Why is that?
I installed Hyatt eDeals some time ago but I haven’t gotten any deals. Why is that?
My favorite Hyatt location is not available. Why not?
I don’t like the Pop-up that appears when I get last-minute offers from Hyatt. Can I turn this off?
How do I update my Hyatt profile?
How is my Hyatt preferences information used?
Does the application track any of my web surfing?
Is my information kept private and secure?
Who is DataLode?
How do I uninstall/opt-out of Hyatt eDeals?
I am having trouble installing/uninstalling Hyatt eDeals. How can I get help?
I am having trouble using/booking a Hyatt eDeals reservation. How can I get help?
What are the Terms and Conditions of Hyatt eDeals?
Q: Why should I install Hyatt eDeals?
A: By installing Hyatt eDeals, you'll receive instant notification when your favorite Hyatt locations worldwide make available their very lowest rates direct to your desktop, so you are guaranteed to not miss out on any last minute specials.
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Q: Why should I download Hyatt eDeals, why not just send the deals in weekly emails?
A: With the deluge of spam, emails are increasingly being filtered and some messages may never be delivered. The Hyatt eDeals application guarantees delivery of messages direct to your desktop, thereby ensuring you have instant access to the most up-to-date information about the hotels you're interested in.
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Q: What operating systems are compatible with the Hyatt eDeals application?
A: Hyatt eDeals will run on Windows Vista, Windows XP Home, Windows XP Pro, and Windows 2000 with a minimum screen resolution of 1024 x 768. Hyatt eDeals does not currently run on Macintosh.
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Q: When is Hyatt eDeals going to be available for the Macintosh?
A: Hyatt eDeals will be available soon for the Mac OS. Please click here to sign-up to be notified of the Macintosh release
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Q: How long will it take to download the application?
A: 56 kb connection speed it will take approximately 6 minutes
DSL/Cable modem it will take approximately 12 seconds
LAN it will take approximately 2 seconds
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Q: How often does Hyatt eDeals application check for deals?
A: Once a day the Hyatt eDeals application will check to see if there are any latest deals. The time Hyatt eDeals checks is based on the time you entered or updated your profile.
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Q: Does Hyatt eDeals consume a lot of my Internet bandwidth?
A: No. The typical interaction to submit and receive information about Hyatt hotels completes in seconds. As a result, there is no impact to overall Internet bandwidth and will not affect other activities, such as web surfing and file downloads, that occur concurrently.
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Q: I noticed that Hyatt eDeals runs resident on my computer, how much CPU utilization does it use?
A: The Hyatt eDeals application is a highly efficient program that utilizes very little resources. When not actively connecting to the Internet to receive the latest information about Hyatt hotels, the application utilizes zero CPU time. Even when actively downloading the latest information, the CPU utilization typically remains under 5 percent. And since this activity completes within seconds, the overall impact to system resources is negligible.
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Q: How do you temporarily turn off the Hyatt eDeals application without uninstalling it?
A: Just right-click the Hyatt eDeals icon in your taskbar and select 'Exit' to close the application. Hyatt eDeals will start up automatically the next time you reboot your computer, or it can be restarted at any time by selecting it from the Start menu.
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Q: I installed Hyatt eDeals but I can't see the whole screen. Why is that?
A: The minimum screen resolution for Hyatt eDeals is 1024x768. You need to adjust your screen resolution. Go to the Start menu in Windows.
Select "Control Panel."
In the Control Panel, select "Appearance and Themes" and then select 'Change the screen resolution' The display properties dialog will open up with the 'Settings' tab active
Select "Using the slide bar, change your settings, to at least, 1024x768 and then select 'OK.'
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Q: I installed Hyatt eDeals some time ago but I haven’t gotten any deals. Why is that?
A: There may be several reasons that you have not received any deals. First, the location that you selected may not have had any last-minute deals. Second, Hyatt eDeals needs Internet connectivity to check to see if there are any last-minute offers. If you computer is not connected to the Internet, you may be missing out on last-minute deals.
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Q: My favorite Hyatt location is not available. Why not?
A: Hyatt eDeals is currently only available for Hyatt locations worldwide, excluding Park Hyatt, Hyatt Vacation Club, Hyatt Place and Hyatt Summerfield Suites. Stay tuned as these Hyatt locations may be added in the future.
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Q: I don’t like the Pop-up Screen that appears when I get last-minute offers from Hyatt. Can I turn this off?
A: Yes. Go to the Hyatt icon in your system tray. Using your mouse, right-click on the Hyatt icon and select "Connection Settings".
Uncheck the option of "Pop-up screen".
Now when you get a last-minute offer from Hyatt, the Hyatt icon in the system tray will blink and then after 30 seconds, change to a different state.
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Q: How do I update my Hyatt profile?
A: Go to the Hyatt icon in your system tray.
Using your mouse, right-click on the Hyatt icon and select Configure Preferences. Your Hyatt eDeals profile screen will be displayed and you can update any of your entries.
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Q: How is my Hyatt preferences information used?
A: Hyatt uses your preference information to provide relevant travel deals based on the locations and preferences you have selected. This information is used only to deliver eDeals to your desktop and is not transmitted, stored or redistributed for any other purposes.
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Q: Does the application track any of my web surfing?
A: No. Hyatt eDeals only captures your Hyatt location preferences. Hyatt eDeals does not track or capture any other information.
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Q: Is my information kept private and secure?
A: Yes. Hyatt eDeals is covered by the Hyatt Privacy Policy. All data transmitted through the Hyatt eDeals application is secured with SSL, which is the accepted standard used on ecommerce web sites to secure data over the Internet. None of the data collected in the Hyatt eDeals application is ever sold or re-distributed to any other organizations for marketing pruposes.
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Q: Who is DataLode?
A: DataLode is Hyatt's technology partner. DataLode provides the technical infrastructure for Hyatt eDeals. DataLode’s privacy policy clearly states that DataLode does not collect, own or rent any information captured using DataLode’s technology on behalf of their clients. In addition, DataLode’s technology is not spyware or adware and is a safe and permission-based communication tool. DataLode strictly prohibits any unauthorized data gathering practices.
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Q: How do I uninstall/opt-out of Hyatt eDeals?
A: Go to the Start menu in Windows.
Select "Control Panel." In the Control Panel, select "Add/Remove Programs."
Select "Hyatt eDeals" and select "Remove."
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Q: I am having trouble installing/uninstalling Hyatt eDeals. How can I get help?
A: You can get application assistance by emailing help@hyattedeals.com with your question(s) and your contact information.
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Q: I am having trouble booking a Hyatt eDeals reservation. How can I get help?
A: You can call Hyatt eDeals Customer Service at (866) 886-5055, 7 days a week from 7:00am to 2:00am CST.
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Q: What are the Terms and Conditions of Hyatt eDeals?
A: Hyatt eDeals are available at participating Hyatt Hotels & Resorts® worldwide, excluding Park Hyatt, Hyatt Vacation Club, Hyatt Place and Hyatt Summerfield Suites. Offers are only available for purchase through the Hyatt eDeals application and only during the dates and times indicated. Hyatt eDeals vary by property and are on a first come first serve basis.
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